Question 1

Can I try SongScene for free?

Accepted Answer

Yes. Eligible new accounts receive free trial credits upon registration, enough to generate a preview clip and experience the platform. Granted amounts may vary by region; you can check your available balance in your account after signing up. For reference, MiniMax H3 at 720p costs 100 credits for a 10-second video.

Question 2

How many credits does a music video cost?

Accepted Answer

Credit usage depends on the model, video length, and resolution. MiniMax H3 at 720p is currently our best-value option: 100 credits for 10 seconds. Other models use different amounts. Check the credit estimate before you generate.

Question 3

Which plan is right for me?

Accepted Answer

Choose a plan based on how often you create and the credits you need. Start with a smaller allowance for occasional clips, or choose a larger allowance for longer videos and regular releases. Compare the included credits and features in the plan cards above.

Question 4

Can I buy more credits without changing my plan?

Accepted Answer

Yes. All credit packs can be purchased and used without an active subscription. A one-time purchase unlocks the same paid features as a subscription, including watermark-free exports and commercial rights. If you already have an active subscription, purchased credits stack on top of your plan. Each pack has its own credit amount and expiry date.

Question 5

Do unused credits expire or roll over?

Accepted Answer

Subscription credits are only guaranteed for the period in which they are issued. Rollover into the next period is not guaranteed, so plan to use them during the current period. Credit packages and promotional credits have their own expiry dates, which you can check in your account.

Question 6

Will my credits be returned if generation fails?

Accepted Answer

Yes. If generation fails, the credits charged for that generation are returned to your account. You can check the returned amount in your credit history.

Question 7

Can I use my videos commercially?

Accepted Answer

Yes. Videos generated with paid access from a credit pack or an active subscription can be used in commercial releases, monetized posts, and client projects. You must own or have permission to use any music, images, lyrics, or other material you provide. SongScene does not claim ownership of your uploaded content.

Question 8

How do I change or cancel my subscription?

Accepted Answer

Manage your subscription from Billing. Direct plan upgrades and downgrades are currently unavailable; contact support for help changing plans. Stripe subscriptions can be canceled from Billing, and PayPal subscriptions from your PayPal account. For other payment methods, use the provider portal or contact support. Cancellation stops future renewals; access continues until the end of the paid period.

Question 9

How can I pay, and how does annual billing work?

Accepted Answer

Available payment options are shown at checkout and may include credit or debit cards via Stripe, PayPal, or Creem. Annual plans are charged in one payment for the full year; the monthly price shown is the monthly equivalent. Annual-plan credits are issued in monthly installments, rather than all at once.

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